Privacy Policy
Last updated: July 14, 2026
This Privacy Policy describes how Kei Truck Direct ("we," "us," or "our") collects, uses, and protects your information when you use https://keitruckdirect.com.
1. Information We Collect
- Information you provide: When you place an order or contact us, we collect your name, email address, phone number, delivery address, and any details you include in messages.
- Order information: The vehicles you enquire about or order, and related communications.
- Automatically collected: Basic technical data such as your browser type and pages visited, and items you add to your cart (stored locally in your browser).
2. How We Use Your Information
- To process orders, reserve vehicles, and arrange delivery;
- To respond to enquiries and provide customer support;
- To send order confirmations and payment instructions;
- To improve our website and services and to comply with legal obligations.
3. Cookies, Local Storage & Analytics
Our website uses your browser's local storage to remember the vehicles in your cart. Your cart contents stay on your device and are not used to track you across other websites.
We also use Google Analytics and Google Ads conversion measurement to understand how visitors find and use the site, and to measure which advertising leads to an enquiry or an order. These set cookies and share limited information — such as the pages you view, your approximate location, and whether you completed an enquiry or order — with Google, acting as our service provider. We do not send Google your name, email address, phone number, or payment details.
You can opt out of Google Analytics entirely with Google's browser opt-out add-on, and you can control personalised advertising in your Google Ad Settings. Blocking these does not affect your ability to browse, enquire, or place an order with us.
4. How We Share Information
We do not sell your personal information. We share it only as needed to run our business — for example, with the transport/delivery carriers that bring your vehicle to you, and with service providers or authorities where required by law. These parties receive only the information necessary to perform their function.
5. Data Retention
We keep order and enquiry records for as long as necessary to fulfill the purposes described here and to meet legal, accounting, or reporting requirements.
6. Security
Our website is served over a secure (HTTPS) connection, and we take reasonable measures to protect your information. No method of transmission or storage is completely secure, however, and we cannot guarantee absolute security.
7. Your Rights
You may request access to, correction of, or deletion of the personal information we hold about you. To make a request, contact us using the details below and we will respond in accordance with applicable law.
8. Children's Privacy
Our website and services are intended for adults. We do not knowingly collect personal information from children under 16.
9. Changes to This Policy
We may update this Privacy Policy from time to time. The "Last updated" date above reflects the current version.
10. Contact Us
To exercise your rights or ask about this policy, email Kei Truck Direct at sales@keitruckdirect.com (our preferred contact method), or call (252) 380-3112. 185 Greenwich Ave, Goshen, NY 10924, United States.